FAQ

Still can’t find what you are looking for on our FAQ page? Whinny At Us!

 

Absolutely! Login to your customer dashboard, and click ‘cancel my subscription.’

YES!

Visit SUBSCRIBE for a monthly subscription or GIVE A GIFT for a one-time gift. Next, simply enter your billing and shipping address as well as your method of payment, and you’re a part of the Painted Pony Package herd!

You can trot over to our Whinny At Us page.

Every month we choose 6-8 new horse themed items and 1-2 educational items about horses.

We charge your credit card on the first of each month, and then we ship your box around the fifteenth of each month. If you sign up April 20th, for example, you will not be charged until May 1st and your box will then be shipped around May 15th.

The subscription ships around the 15th of every month. Gift boxes ship immediately.

The Painted Pony Package is recommended for girls of any age, or just any kiddo that really loves horses! This package is not intended for children three years of age or younger.

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